User privacy policy

Last updated: July 1, 2024

If you have any questions, comments or suggestions, please contact us through the following contact methods:

Please read carefully and fully understand the terms of the "Service Agreement" and "Privacy Policy". The authority includes but is not limited to: In order to provide you with location services, recording storage, phone calls and other services, we need your authorization to obtain location services, files Service permissions such as reading and writing, mobile phone calls, etc. You can view, change and manage your authorization in the system settings.


This policy will help you understand the following:

We understand the importance of user information to you, and will do our best to protect your user information. We are committed to maintaining your trust in us and abiding by the following principles to protect your user information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of least enough, the principle of security, the principle of subject participation, the principle of openness and transparency . At the same time, we promise that we will take appropriate security protection measures to protect your user information in accordance with the industry's mature security standards.

Please read and understand this privacy policy carefully before using our products (or services).

How we collect and use your user information

Information we collect and use during your use of our products or services

We only collect and use your user information for the business functions described in this policy. The purpose of collecting user information is to provide you with products or services. You have the right to choose whether or not to provide this information, but in most cases, if If you do n’t provide it, we may not be able to provide you with the corresponding service or respond to your problems:

The above information you provide will continue to authorize us to use it during your use of this service. When you stop using the push service, we will stop using and delete the above information.

information we obtain from third parties

To the extent permitted by laws and regulations, we may collect and use your user information from third parties to the extent that you authorize it.

We guarantee that the collected user information will be de-identified or anonymized immediately. Information that cannot identify the natural person's personal identity alone or in combination with other information is not personal information in the legal sense. If we combine non-personal information with other information to identify you personally, or use it in combination with your personal information, we will treat such information as your personal information in accordance with this privacy policy during the combined use. Handle and protect.

In order to better operate and improve our technology and services, or due to changes in business strategy, when the user information required for the products or services we provide is collected, used, processed beyond the above scope, or the collected user information is used for For other uses not specified in this privacy policy, or when we want to use the information collected for a specific purpose for other purposes, we will notify you within a reasonable period after obtaining the user information or before processing the user information, and obtain Your authorization.

Exceptions to Authorized Consent

Please understand that according to laws and regulations and relevant national standards, we do not need to obtain your authorized consent to collect and use your user information in the following situations:

How we use cookies and similar technologies

To make sure our website works, we store small data files called cookies on your computer or mobile device. Cookies usually contain an identifier, a site name, and some numbers and characters. Cookies enable websites to store your access preference data.

We do not use cookies for any purpose other than the purposes described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies stored on your computer, and most web browsers have a feature that blocks cookies. But if you do this, you will need to change the user settings yourself every time you visit our website.

Website beacons and pixel tags

In addition to cookies, we use other similar technologies such as web beacons and pixel tags on our websites. For example, an email we send you may contain a click URL that links to the content of our website.

If you click on the link, we will track the click to help us understand your product or service preferences and improve customer service. A web beacon is usually a transparent image embedded in a website or email. With the help of the pixel tags in the email, we can know if the email was opened. If you do not want your activity to be tracked this way, you can unsubscribe from our mailing list at any time.

Do Not Track

Many web browsers have a Do Not Track feature that issues a Do Not Track request to a website. At present, major Internet standards organizations have not yet established policies to regulate how websites should respond to such requests. But if your browser has Do Not Track enabled, all of our sites will respect your choice.

How we share, transfer, and publicly disclose your user information

Shared

We will not share your user information with any company, organization or individual other than Vkel except in the following cases:

The following is a list of specific authorized partners and provides a link to the third party's privacy policy. We recommend that you read the third party's privacy policy:

We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share user information, requiring them to process user information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures.

Transfer

We will not transfer your user information to any company, organization, or individual, except in the following cases:

Public disclosure

We only disclose your user information publicly if:

Exceptions to obtaining prior consent when sharing, transferring, or publicly disclosing information

Please understand that according to laws and regulations and relevant national standards, we do not need to obtain your authorized consent to share, transfer and publicly disclose your user information in the following situations:

How do we protect your user information

Your rights

In accordance with relevant laws, regulations, standards and common practices in other countries and regions, we guarantee that you exercise the following rights over your user information:

Access your user information

You have the right to access your user information, with the exception of laws and regulations. If you want to exercise data access, you can access it yourself by:

If you are unable to access this user information through the links above, you can always contact us using our web form or send an email to 76330677@qq.com. We will respond to your access request within 30 days.

For other user information generated by you when using our products or services, we will provide you as long as we do not need to invest too much. If you want to exercise data access, please email 76330677@qq.com.

Correct your user information

You have the right to ask us to make corrections when you find that the user information we process about you is incorrect. You can make a correction request through the methods listed in "(1) Accessing Your User Information".
If you are unable to correct these user information via the link above, you can always contact us using our web form or send an email to 76330677@qq.com. We will respond to your correction request within 30 days.

Delete your user information

You can request us to delete user information in the following situations:

If we decide to respond to your removal request, we will also notify the entities that obtained your user information from us and request their timely deletion, unless otherwise required by laws and regulations, or these entities have obtained your independent authorization.

When you delete information from our service, we may not immediately delete the corresponding information from the backup system. We will store your information securely until the backup can be erased or anonymized.

Change the scope of your authorization

Each business function requires some basic user information to be completed (see "Part 1" of this policy). For the collection and use of additional collected user information, you can give or withdraw your authorized consent at any time. You can do it yourself by:

When you withdraw your consent, we will no longer process the corresponding user information. At the same time, please also note that your revocation of the consent may lead to certain legal consequences, for example, we may not be able to continue to provide you with the corresponding services or specific functions, but your decision to withdraw your consent will not affect previous authorization Processing of user information.

User Information Subject Cancel Account

You can cancel your previously registered account at any time, and you can do it yourself by:

After canceling your account, we will stop providing you with products or services and delete or anonymize your information according to your requirements, unless otherwise provided by laws and regulations. This may also cause you to lose access to the data in your account, so please proceed with caution.

User information subject to obtain a copy of user information

You have the right to obtain a copy of your user information, and you can do it yourself by:

Under the premise of technical feasibility, such as data interface matching, we can also directly transfer a copy of your user information to your designated third party according to your requirements.

Constrained Information System Automatic Decision

In some business functions, we may only make decisions based on non-manual automatic decision mechanisms including information systems, algorithms, and so on. If these decisions significantly affect your legal rights, you have the right to ask us to explain, and we will also provide appropriate remedies.

Respond to your above request

For security reasons, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.

We will respond within thirty days. If you are not satisfied, you can also complain through the following channels:

For your reasonable request, we do not charge in principle, but for repeated requests that exceed a reasonable limit, we will charge a certain cost as appropriate. For those that are unreasonably repetitive, require excessive technical means (for example, need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes) The request may be rejected by us. Please also understand that due to security considerations, requirements of relevant laws and regulations or technical restrictions, we may not be able to respond to some of your requests, such as the following situations:

How do we handle children's personal information

We take the protection of children's personal information very seriously, and our products, websites and services are primarily for adults. Children should not create their own user accounts without the consent of their parents or guardians. Although local laws and customs define children differently, we treat anyone under the age of 14 as a child.

For the collection of child user information with the consent of a parent or guardian, we will only store, use or publicly disclose this information if permitted by law, the parent or guardian's explicit consent, or necessary to protect the child, otherwise we will try to delete it as soon as possible related data.

Given the limitations of existing technologies and business models, it is difficult for us to proactively identify children ’s personal information. If you find that we have collected personal information from a child without our knowledge or without a verifiable guardian ’s consent, You can contact us in time, and we will try to delete it in time after discovery. If we find the aforementioned situation ourselves, we will delete it in time, except as required by law.

How to update this policy

Our privacy policy is subject to change.

Without your explicit consent, we will not reduce your rights under this privacy policy. We will post any changes to this policy on this page.

For significant changes, we will also provide more prominent notifications (including for certain services, we will send notifications via email explaining specific changes to the privacy policy).

Significant changes referred to in this policy include, but are not limited to:

How to contact us

If you have any questions, comments or suggestions about this privacy policy, please contact us at: 76330677@qq.com

Under normal circumstances, we will reply within 15 days.